AI BotKit Roadmap

Uninterrupted chat experience across your website page # 17

seamless transitions between pages, permitting users to ask questions and receive assistance without losing context.

Chat summary for Escalation # 16

Your agent collects key information and provides detailed summary to the support teams when escalating customer issues

Human Handover # 15

Give your agent instructions in natural language on when to escalate quires to a human agents

Send Chat History to Email # 14

Automatically send a copy of the chat conversation to the widget owner’s email after the interaction ends. This is agency oriented feature.

Chat History Recall # 13

Save chat history to сapture each customer interaction. Our AI Chatbot ensures no conversation is lost, allowing you and users to revisit past discussions and maintain context for future interactions. You can actually provide personalized service and build stronger relationships!

Address customers by name to add a personal touch # 12

Name saved via the Lead Contact contact form

Multilingual Support # 11

This feature allows your chatbot to understand and respond in multiple languages, guaranteeing that users from different linguistic backgrounds feel valued and understood.

Set Default Language (Translated and localized for 76 countries) # 10

Implement chatbot in any language (supported upto X +) and will all the Chatbot text translated

Return to Last Message Button # 9

Notification badge on chat bubble # 8

Conversion Staters - Instant engagement with starter replies # 7

Add pre-defined starter replies that cover common inquiries and scenarios. Help users start a conversation easily.

Follow-up Message # 6

Automatically send a message after 5 minutes of user inactivity to check if they need further assistance.

Capture data via contact form # 5

Display a contact form to collect user details, either immediately or after the assistant’s first response.

Add Text for Training # 4

Supplement your chatbot’s database with rich educational text blocks. Provide detailed information on products, services, policies, or any topic relevant to your business.

Welcome Screen Display Settings # 3

Add a greeting message and control when and where it appears—whether in the chat window, above the bubble immediately, or after delay

Website page: Website URL for Training # 2

Crawl Website pages and add as training document

Add Questions and Answers for Training # 1

Add custom questions and answer pairs. This curated set of anticipated questions lets your AI assistant have precise and contextually relevant answer